B9Casino Singapore Review
4.7
B9Casino Singapore Review
B9Casino Singapore Review

B9Casino Singapore Review

Accepts players from United Statesus

B9Casino offers exclusive Protection Program - Be Nice To You! Also, there are many exclusive bonuses for sports betting.

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4.7
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T&C applies

Deposit min SGD 30 with turnover x25

Pros

  • Large selection of exciting games
  • Fantastic promotions
  • Premium VIP Lounge Program offered
  • Licensed casino
  • Great customer support

Cons

  • Website occasionally has technical issues
  • The highest VIP level is not permanent
  • Limited transfer methods

About Casino

B9Casino is an online casino that focuses on serving customers in Singapore and Malaysia. The site offers a wide selection of games along with generous promotions and a competitive rewards program. In this B9Casino Singapore review, we will go over everything you need to know about B9Casino, including the casino’s licensing, deposit and withdrawal options, games, promotions and more.

 

B9Casino Licenses and Security 

 

B9Casino is operated by a company called Cube Limited, which is licensed and regulated by the Board of Director of PAGCOR. The business operates under the Master License of Gaming Services Provider, #0SP20-000 12-A.

 

So, you can rest assured that when you play at B9Casino, you are dealing with a reputable company that conforms to regulations put in place to protect you, the customer.

 

How is security on the technical end? We can confirm that B9Casino does have a valid SSL certificate. That means that your connection to the site is encrypted, protecting your personal information as you play.

 

This online casino goes a step further in the name of engendering trust by offering a special program called B92U-Be Nice To You. Through this program, you can expect:

 

  • 1st Deposit Cancellation Protection: This is exactly what it sounds like. The site says, “In any event you feel not comfortable or risky after the 1st time deposit, you’re allowed to cancel it and we will return it to you!” This is for new members only. 

 

  • Weekly Sports Bet Protection: This is a cash-back program for up to SGD30 for sports betting.

 

  • Slot Withdrawal Protection: If the site does not process your withdrawal request for slots winnings inside of half an hour, the casino will give you a 100% compensation bonus worth up to SGD1,000. 

 

 

Not a lot of other sites offer extra assurances like these, so this is a way in which B9Casino distinguishes itself from competing casinos. 

 

Countries and Languages

 

There are individual regional pages available for customers in Singapore and Malaysia. Language options include English and Chinese (Simplified). 

 

You can play at B9Casino in most countries worldwide. There are some restricted countries listed in the terms and conditions. Given that the site lists Singapore among them yet clearly accepts Singaporean customers, it seems this list is out of date. You can double check with customer service before opening an account to make sure your region is accepted.

 

 

Navigating the B9Casino Website

 

On the whole, the B9Casino website is intuitive and easy to navigate, loads quickly and smoothly, and doesn’t have a lot of bugs.

 

We did have one issue where our scrollbar was invisible when we first loaded the site, but scrolling still worked. When we refreshed, the scrollbar appeared, and this issue did not occur again.

 

App Support

 

There is currently no app for iOS or Android. But the B9Casino website features responsive design, and should work fine on most devices. 

 

Deposit and Withdrawal Methods at B9Casino

 

B9Casino offers the following deposit and withdrawal options:

 

  • Online banking
  • ATM
  • FASTPay2
  • TruePay
  • Cryptocurrency

 

This is not a huge range of options; we would like to eventually see the casino add some additional transfer methods. 

 

The minimum for deposits and withdrawals is SGD30. The maximum for deposits and withdrawals is SGD50,000. There are zero fees for deposits or withdrawals. So, while flexibility could use some work with respect to transfer methods, it is excellent in all other respects.

 

Given the Slot Withdrawal Protection we mentioned earlier, you know that you can count on B9Casino for speed when it comes to processing your payouts, so that is another plus. 

 

B9Casino Software Providers and Game Selection

 

You can play games from numerous software providers at B9Casino, some of which include Ezugi, Evolution Gaming, Sexy Gaming, SA Gaming, HoGaming and DreamGaming.

 

The game selection includes a wide range of slots and table games. You can also play other games that are popular among Singapore casino gamblers such as fishing games or 4D lotto games. If you enjoy live casino games, you will be excited to experience baccarat, roulette and blackjack with professional live dealers.

 

 

Those who enjoy the sports betting side of gambling will also find lots of betting opportunities at B9Casino. 

 

Bonuses and Promotions at B9Casino

 

One of the most outstanding things about B9Casino is the fact that this online casino and sportsbook does not skimp on promotions and bonuses. At the time of this writing, we see the following casino offers:

 

  • 22% Deposit Bonus for Live Casino & Slot
  • Weekly Rescue Bonus up to SGD1,000 in Live Casino & Slot
  • Welcome Bonus up to SGD1,000
  • Starter Pack Bonus (Deposit SGD50, get SGD88. Deposit SGD100, get SGD188).
  • 20% First Daily Deposit Bonus up to SGD288
  • Unlimited 5% Daily Deposit Bonus
  • VIP Birthday Bonanza Bonus up to SGD1,999
  • Join Us on Telegram for Latest Information and SGD9 for Free

 

 

Those are just the bonuses we see specifically for casino players. If you want to bet on sports, there are a whole lot of other promotions you can also claim. 

 

While some of the promotions listed are permanently available, others are only available for a limited time. B9Casino is regularly offering new exciting promos. So, you are going to want to check the promotions page regularly to make sure you do not miss out on any offers.

 

B9Casino Premium VIP Lounge Program 

 

While the bonuses listed above bring considerable extra value to your experience gambling at B9Casino, this site has other ways of rewarding loyal customers.

 

Based on your accumulated deposits, B9Casino will assign you to a tier in its Premium VIP Lounge Program: Bronze, Silver, Gold, Platinum or Diamond. 

 

You will start out as a regular member. Once your accumulated deposits add up to SGD30,000, you will attain Bronze membership status. As your deposits add up to more, you will earn Silver and then Gold status, each of which include additional privileges and benefits.

 

Bronze, Silver, and Gold are lifetime statuses. Once you earn them, you do not have to worry about losing them. Platinum and Diamond, however, only are active statuses for a month. That means they are for high rollers only.

 

Premium VIP Lounge Program benefits include upgrade bonuses, maintenance bonuses, birthday bonuses, higher withdrawal amount limits and frequency limits, and daily cash rebates. As you climb the tiers, the rewards become more and more lucrative. 

 

How is Customer Support at B9Casino?

 

One of our absolute favorite things about B9Casino is their excellent customer support. This is a site that advertises 24/7 service and actually delivers.

 

Reaching an agent through live chat is extremely fast and easy; you can expect a wait time of just seconds in most cases. We tested out support with different questions at multiple times of day and various days of the week. 

 

Once you do reach someone, they will quickly answer your questions with in-depth, knowledgeable replies. 

 

This will be a breath of fresh air to any online casino player who has ever had to struggle with unresponsive agents at other sites.  

 

While we used live chat directly on the site to get in contact with customer support at B9Casino, you also have the option of contacting an agent via Skype. If you do not want to use live support, you can send an email and await a reply. The site says that you can expect a response within 24 hours of sending your email. 

 

What We Like:

 

  • You do not need to pay any fees for deposits or withdrawals, and the minimum and maximum limits are flexible enough to accommodate players with large and small accounts.
  • There is large selection of exciting games from a range of providers.
  • At any given time, you can find a tremendous number of fantastic promotions for both the casino and sports betting sides of the site.
  • The Premium VIP Lounge Program offers additional value to loyal customers.
  • The site is regulated, licensed, trustworthy and safe.
  • Customer service at B9Casino is some of the best we have found anywhere. You’ll never be lacking for fast, knowledge answers. 

 

What We Don’t Like:

 

  • We had one minor hiccup with the website (a missing scrollbar), but it didn’t happen again. 
  • It would be nice if the highest VIP tiers would be permanent, rather than lasting for only a month.
  • This site could use some additional transfer methods.

 

Conclusion

 

B9Casino is not entirely perfect; some info in the terms and conditions needs to be updated, and the site does not offer a lot of options for deposits and withdrawals. But on the whole, we are impressed with this site’s selection of games, thrilling promotions, and top-shelf customer service.

 

Based on our experiences gambling on this site, we can give it a solid recommendation to Singaporean gamblers in search of a trustworthy online casino.

Casino Features

B9Casino offers exclusive Protection Program - Be Nice To You! Also, there are many exclusive bonuses for sports betting.

  • Licensed and regulated
  • Welcome Bonus up to SGD1,000
  • Get started with a minimum deposit of SGD30
  • Slots, table games, lotto, fishing games, sports betting
  • Fee-free deposits and withdrawals
  • Excellent customer support

Our Review

4.7

Overal Rating

Customer Support100%
Trust80%
Games100%

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