bet365 Casino Singapore Review

Chances are good you already are at least a little bit familiar with bet365. This is one of the top online casinos and sportsbooks in the world. The site is owned by bet365 Group Ltd., a company based in the UK. Although it aims its services largely at the British market, it does also accept gamblers from Singapore and other jurisdictions.

Is bet365 a good place to gamble if you are a Singapore player? In this bet365 casino review, we will go over the site’s features, pros and cons so you can decide for yourself if you want to gamble here.

bet365 Licenses and Security 

It should come as no surprise that a betting site as established as bet365 is also extremely well-regulated and licensed. bet365 is licensed by:

• The Gibraltar Gambling Commissioner 
• The Colorado Department of Revenue, Division of Gaming.

As these regulators exist to protect the public, you can feel safe gambling at bet365. The site must conform to the regulations set by the Gibraltar Gambling Commissioner and the Colorado Department of Revenue to keep its licenses. 

Speaking of safety, bet365 also takes steps to protect your data while you are transferring funds, managing your account and playing, by encrypting your connection. The company has a Thawte SSL Web Server Certificate.

Countries and Languages

We were unable to locate a full list of countries where bet365 allows or bans customers (even customer service could not provide one). We do know that this site accepts gamblers from most countries around the world, and is a top choice among players in Singapore.

While not an official list, here are some countries where we have heard you cannot gamble at bet365: Turkey, Belgium, Portugal, the Netherlands, Romania, Poland, Venezuela, Columbia, French Guiana, and the Philippines. 

bet365 is available in these languages:

• English
• Spanish
• Italian
• Swedish
• Simplified Chinese
• Greek
• Portuguese
• Czech
• Slovenian
• Estonian
• Japanese
• Traditional Chinese
• Dutch
• Danish
• Norwegian
• Bulgarian
• Polish
• Romanian
• Hungarian
• German
• Russian

You can set your language from within your account preferences. 

Navigating the bet365 Website

We found that the bet365 online casino loaded quickly on our device and was entirely error-free. We would expect nothing less, given the prominence of this site. 

Since bet365’s main specialty is sports betting, navigating directly to bet365.com will take you to the sportsbook side of the site by default. You are going to want to head to casino.bet365.com to access the casino.

You can scroll down to view games listed by category or theme, or click on “All Games” to get the full selection. 

Managing your account is also pretty straightforward once you are logged in, with tabs for “Account,” “Alerts,” “My Offers” and “Preferences.”

App Support

bet365 offers apps you can download for your Android or iOS mobile device. If you are playing on a laptop or desktop, you can simply gamble through your web browser. 

Deposit and Withdrawal Methods at bet365

Here are the fees, processing times, minimums and maximums for all the different deposit methods bet365 accepts;

• Credit or debit card: Free, instant, $10 minimum, $30,000 maximum.
• Paypal: Free, instant, $10 minimum, $10,000 maximum.
• Online Banking by Trustly: Free, instant, $10 minimum, $10,000 maximum.
• bet365 Mastercard: Free, instant, $10 minimum, $5,000 maximum.
• PayNearMe: Free, instant, $10 minimum, $500 maximum.
• Skrill: Free, instant, $10 minimum, $38,000 maximum.
• paysafecard: Free, instant, $10 minimum, $1,000 maximum.
• Cash: Free, instant, $10 minimum, $30,000 maximum. 

Here are the fees, processing times, minimums and maximums for all the different withdrawal methods bet365 accepts;

• Online Banking by Trustly: Free, 1-5 banking days, $10 minimum, $10,000 maximum.
• bet365 Mastercard: Free, instant,  $5 minimum, $5,000 maximum.
• Credit or debit card: Free, 1-5 banking days, $10 minimum, $30,000 maximum.
• Paypal: Free, within 24 hours, $10 minimum, $10,000 maximum.
• Skrill: Free, within 24 hours, $10 minimum, $38,000 maximum.
• Cash: Free, instant, $1 minimum, $30,000 maximum. 

We love that this casino offers minimum deposits as low as $10 and minimum withdrawals as low as $1; these low minimums make the site accessible to gamblers with small accounts.

At the same time, being able to deposit and withdraw $30,000+ makes the site flexible enough for high rollers.

We have heard other customers from Singapore recommend going through one of the online payment portals bet365 accepts. No matter what transfer methods you choose, you can rely on bet365 to quickly process your deposit or withdrawal. And since transfers are fee-free, you get to enjoy your payouts in full (minus any fees charged by your bank or payment platform). 

bet365 Software Providers and Game Selection

Categories of casino games offered by bet365 include video slots, bonus slots, jackpots, arcade games, table and card games, instant win scratch games, live dealer games (including blackjack and roulette) and bet365 originals. You will find titles here to enjoy from major software providers such as Playtech and Microgaming.

Bonuses and Promotions at bet365

Here are the bonuses we are seeing at bet365 as of the time of this writing:

• Open Account Offer up to $100
• Bet Boost
• Multi-Sport Accumulator Bonus up to 70% bonus
• Soccer Accumulator Bonus
• Tennis Accumulator Bonus
• Soccer Substitute Guarantee

Some bonuses, such as the Open Account Offer, are permanent, while some of them are only available temporarily. Note that there are some additional promotions for sports betting. 

While the bonuses bet365 offers are exciting, one thing this casino could do better is simply offer more of them. Some other sites that cater to gamblers in Singapore offer a lot more variety in terms of promotions. 

bet365 Loyalty Program

For whatever reason, bet365 does not seem to openly promote its loyalty program, but it does have one. When we contacted customer support about it, an agent said, “Reviews are automatically conducted for all customers’ accounts to determine their loyalty eligibility each week. The reward amounts are also automatically generated.”

There used to be a page specifically for a Loyalty Program for poker players at the site, so that may be an area where you have extra opportunities for rewards. 

How is Customer Support at bet365?

Customer support at bet365 is available via live chat, email, phone or snail mail. To test out the team, we used live chat.

The first time we tested customer service, it took around 10 minutes for someone to show up on the chat line, even though it said we were the next customer in line. In fact, the chat line very nearly dropped us for our own slow responsiveness (we got so tired of waiting that we had another window open and almost missed the agent when they finally appeared).

The second time we tested support, we are pleased to report that an agent showed up almost instantly. So, it seems to be hit or miss whether you can talk to someone right away or not.

As far as the helpfulness of customer service, that is up in the air. The first agent we talked to was unable to answer any of our questions, even though they were relatively simple.

The second agent did give us an answer to our question, but it was not nearly as detailed as we would have liked. So, alas, live chat support is not the highlight of this online casino. 

What We Like:

• bet365 is one of the most popular, well-established and reputable brands for online gambling in the world. You are safe gambling on their site, and can trust them to make reliable payouts.
• You can choose from quite a few different deposit and withdrawal methods with flexible minimums and maximums and zero fees.
• bet365 offers exciting promotions to give you more for your money while you play.
• There are a ton of different games you can enjoy at bet365. 

What We Don’t Like:

• Customer support at bet365 seems to be really, really slow at times. It is also sometimes uninformative. 
• The help section on the website is also a bit sparse. There are a lot of common questions that you may not find the answers to without having to contact support.
• A wider variety of casino promotions would be nice.

Conclusion

Even though Singapore is not one of the main regions that bet365 targets, you should find it relatively easy to make your first deposit here since the site accepts so many transfer methods.

Once you have funded your account, you will be able to play slot games, table games, live dealer games and more while taking advantage of bet365’s lucrative promotions. You also will have the peace of mind of knowing that you are gambling at one of the top online casinos and sportsbooks on the planet.